Customer Service

Score Online adheres to strict quality control guidelines to ensure that all products are delivered to customers in brand new condition unless otherwise stated as match used items. If, for any reason, a product is received damaged, we will arrange to have it picked up by courier and returned to us for repair or replacement at no cost to you.

STOCK IMAGE AND MARKETING CLAUSE

When multiple similar items are available such as limited editions, we often will use a stock image to represent the item being offered. We only use stock images when the item being offered is nearly identical.

For example, when an athlete or Artist conducts a private signing there are often hundreds of pieces signed during that single session. The pieces are all hand signed with the same coloured Pen and with very little variation between each signature however the size and the position of the signature may vary slightly from piece to piece therefore we use a single image from that session as it represents any one of the pieces that were signed.

When stock images are used in our listings we guarantee that you will receive an item of equal quality to the one pictured.

Lastly to protect the intellectual property of some governing bodies who license and authorise some of our memorabilia range along with athletes and artists who have signed items for us we need to advise that all images are for marketing and advertising purposes only. What is displayed online can have some minor imperfections in these images & the signatures shown online are at times computer generated. You will however receive a hand signed item when you purchase.

Score Online Part Payment Plans

Score Online offer its own in house interest free part payment plans on all of its products advertised.

These part payment plans are designed to ensure that you don’t miss out on that long awaited new release you have been waiting for.

Unlike other payment plans we give you as much freedom as needed and there are NO minimum monthly payments, you simply choose how much you would like to pay and we allow up to 12 months for the full payment to be finalised.

PLEASE NOTE

  • You have up to 12 months to fully pay for the item from date of acceptance.
  • You do not receive the item till the item has bene paid in full.
  • We require a 25% deposit when making your first payment.
  • Once you have opted into our part payment plan we do not offer refunds and do not cancel sales for any reason as quite often the product you have purchased has been specifically ordered in to meet your requirements.
  • If full payment is not made within 12 months the Part Payment will be cancelled and you will forfeit all payments as no refunds will be given.

Our sale agreement is a legally binding contract between you and Score Online.

All prices include GST and all goods purchased by you remain the property of Score Online until you have paid in full. Once the goods are paid for in full, the title will pass to you.

Orders made by you for products on our website are not binding until accepted by us.

Score Online will make all reasonable efforts to ensure that information on the website is accurate and correct, but makes no representations as to the accuracy of the information. Score Online assumes no liability for any errors or omissions contained on the website.

STOCK IMAGE AND MARKETING CLAUSE

When multiple similar items are available such as limited editions, we often will use a stock image to represent the item being offered. We only use stock images when the item being offered is nearly identical.

For example, when an athlete or Artist conducts a private signing there are often hundreds of pieces signed during that single session. The pieces are all hand signed with the same coloured Pen and with very little variation between each signature however the size and the position of the signature may vary slightly from piece to piece therefore we use a single image from that session as it represents any one of the pieces that were signed.

When stock images are used in our listings we guarantee that you will receive an item of equal quality to the one pictured.

Lastly to protect the intellectual property of some governing bodies who license and authorise some of our memorabilia range along with athletes and artists who have signed items for us we need to advise that all images are for marketing and advertising purposes only. What is displayed online can have some minor imperfections in these images & the signatures shown online are at times computer generated. You will however receive a hand signed item when you purchase.

By accessing or shopping on this website you agree to be bound by these terms and conditions. You agree that you have read and understood all the terms and conditions contained on this website.

You are not permitted to use the Score Online trademark, logo or any graphic without the express written authority of Score Online. Copyright in material contained on this website is held and asserted by Score Online, or is licensed to Score Online.

The information contained on this website may not be reproduced in any way whatsoever, and includes but is not limited to copying, disseminating, transmitting, posting or downloading the information by any means, including but not limited to electronic, mechanical, photocopying, or recording without the express written permission of Score Online.

Score Online
PO Box 1259
Wollongong
NSW 2500
Australia
Phone: 1300 362 982
E-Mail: info@scoreonline.com.au 

Score Online Framing Factory
Suite 11, 30 Swan Street
Wollongong
NSW 2500
Australia